Brisbane & South East Qld

Keep Enquiries Moving for Brisbane Plumbers

Give your office the job details before the callback: suburb, fault, access and urgency. Prepare quote drafts and booking requests while your licensed team confirms the scope, price and response.

Discuss Your Call and Admin Setup →
01 / IntakeUnderstand the call

Record the suburb, issue and caller details.

02 / RoutePut the details together

Flag urgent cases and compare the work with your service areas.

03 / ReviewYour team decides

Your licensed team confirms response, scope and booking.

Clear Job Details Across Your Brisbane Service Area

Get the Location and Next Step Clear

From established homes to new builds and commercial premises, the first call needs to give your team a usable job record. Capture the suburb, work requested, access and callback details while the plumber stays on the current job.

Set the suburbs you cover, the travel rules you use and the person to contact after hours. The office can then assess whether a job fits the diary with the relevant details in front of them.

Whether you work alone or dispatch several plumbers, start with the task that creates the most chasing: missed-call details, an unwritten quote or a finished job waiting to be billed.

Built Around Your Licensed Team

AI can assist with administration, but your team must check current QBCC requirements, approve technical advice and carry out licensed plumbing work. We scope the workflow around your service areas and human review points.

  • Review steps based on your licence and work type
  • Drain laying, gas fitting, roof plumbing, irrigation
  • Tailored pricing for Brisbane's service areas
  • After-hours emergency protocols for SE Qld
  • Seasonal intake rules for urgent local enquiries

Define the Brisbane Areas Your Team Covers

Northside
Chermside
Everton Park
Brendale
Strathpine
Redcliffe
North Lakes
Sandgate
Southside
Beenleigh
Logan
Mount Gravatt
Carindale
Sunnybank
Browns Plains
Bayside
Wynnum
Manly
Cleveland
Capalaba
Redland Bay
Victoria Point
Western Suburbs
Indooroopilly
Toowong
Kenmore
Moggill
Pullenvale
Brookfield
Inner City
Paddington
New Farm
West End
Fortitude Valley
Kangaroo Point
Bulimba

Practical Support for the Brisbane Dispatch Desk

🤖

After-hours Call Intake

Capture the caller’s address, callback number and description when the team cannot answer. Alert the on-call person under your emergency rules; a person confirms the response and booking.

⚡

Quote Drafting

Prepare a draft using your approved rates, travel zones and job details. A qualified person checks scope, price and descriptions before sending.

🌟

Google Business Profile Support

Prepare accurate service updates and replies to genuine reviews for your team to check. Keep profile details current and measure enquiries separately from posting activity.

📅

Smart Scheduling

Surface travel time and availability before a dispatcher confirms jobs across Brisbane's service areas.

🧾

Invoice Automation

Bring completed job notes into an invoice draft, ready for your team to check. Set the reminder schedule and keep disputed amounts with a person.

🔔

Automated Follow-Ups

Queue follow-ups for open quotes and completed jobs using timing and messages your team approves.

Give Your Brisbane Office One Less Task to Chase

Bring an example of how a call becomes a quote or booking today. Discuss where the details get held up and one change your team could test.

Talk Through Your Setup →

or visit flowtivity.ai

DISPATCH / WORKFLOW REVIEW / A conversation with AJ

Start with the call that gets missed.

Use a free 1-hour consult with AJ to examine how plumbing enquiries reach your team, what information is needed and where a person takes control of the job.

  • Free 60-minute consultation
  • Video call with AJ
  • Times shown in your time zone
Open the dedicated booking page →
  1. 01Choose a time
  2. 02Add your details
  3. 03Get your invite

Available times load here when you reach this section.

Need another time or having trouble? Email AJ, or use Flowtivity’s contact page. Booking details go directly to Flowtivity.